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Exported PDF is blank
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#1 Mar 2, 2024
Jarric_Swiftwind
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The title says it all I guess. Worked with my daughter to create a character for her to play, and we rolled dice on the mat to be a little more invested than using the random number generator. So stats are hand entered. I have made characters this way before and had no problem exporting filled character sheets, but that has been a little over a year. I am wondering if something in the website has changed?
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#2 Mar 3, 2024
ShamanAustri
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I am having the same problem, even old characters I have exported before are being exported blank.
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#3 Mar 6, 2024
WelshKnight
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Yep, I m getting exactly the same issue. Both with a just created character and old characters. Somebody please help!
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#4 Mar 7, 2024
Jaicir
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Currently trying to export mine as well and getting same problem.
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#5 Mar 7, 2024
WelshKnight
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I have changed my PDF viewer from Acrobat to PDF X, I did this via Microsoft Store and this seems to have solved the problem.
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#6 Mar 7, 2024
soccercasanova
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On PC: (Windows 11 - Edge) I changed mine to PDF X and it did not change the blank export
Android Device - Chrome - It worked when I export on my android device. I just printed from there
Last edited by soccercasanova: Mar 7, 2024
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#7 Mar 7, 2024
ArwensDaughter
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Just as a follow up, the PDFs created here are form fillable, and some apps don’t handle for, fillable PDFs well, causing them to appear blank. As several of you have discovered, trying different apps to view the pdf is usually the solution.
Trying to Decide if DDB is for you? A fewhelpful threads: A Buyer's Guide to DDB;What I/We Bought and Why;How some DMs use DDB; A Newer Thread on Using DDB to Play
Helpful threads on other topics: Homebrew FAQ by IamSposta; Accessing Contentby ConalTheGreat;
Check your entitlements here. | Support Ticket LInk
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#8 May 5, 2024
Knightlyte
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Seems like the character sheet download and printed PDF is a problem again. I'm just getting a the blank PDF editable form but none of my character data on it. Is anyone else having this issue?
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#9 May 21, 2024
MericWolfenSpear
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Continue to have the same problem and have followed all the steps including contacting support team and so far nothing. My work around has been to right click the saved file on my desktop and open with Google Chrome instead of Microsoft Edge. This has allowed the opportunity to view info, edit and print. But, if I save from Chrome and reopen, the same problem occurs, blank sheets.
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#10 May 21, 2024
MericWolfenSpear
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Just installed free version of PDF X and set as default PDF, and can now open saved DnD Beyond sheets and can see information, edit, etc.
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#11 Jun 29, 2024
Merigold00Yahoo
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When I was in the character builder and got to the end, where I had the option to Export to PDF, I tried to do it. When I clicked on the downloads button on Chrome, I saw the file as an XML file, with a message in red underneath it, saying "Site wasn't available". Nothing would open. However, if Iclicked on the Resume button nest to it, it worked. Alternatgely, you can right-click on the file and choose Resume.
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#12 Aug 6, 2024
Glendor_Maximus
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Encountering this problem for the first time having successfully downloaded before in the past. Is this a known issue (again?)
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#13 Aug 9, 2024
Vladamar
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Work around for this issue assuming windows and that you also have Google Chrome as a browser:
- Navigate to your file
- Right click -> Open With -> Google Chrome
- At this point your document should open with information filled out. If not, I got no clue. If you want to avoid compatability issues with the file later, continue
- Select print option (ctrl+p)
- Save it somewhere
- Open the flat PDF wherever you want. There are no longer any interactable fields that some browsers or PDF viewers seem to be struggling with.
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#15 Aug 9, 2024
Leife
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This work arround works for me Thx a lot.
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#16 Aug 9, 2024
Rob94815
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Yep I am having this bug myself.
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